Skye Virtual Agent Eases Front Desk Pressure, Improves Hotel Guest Experience

Skye Virtual Agent Eases Front Desk Pressure, Improves Hotel Guest Experience

Tyme Global's AI-powered virtual agent provides guest services without human interaction.

Skye Virtual Agent Eases Front Desk Pressure, Improves Hotel Guest Experience
Skye Logo

Skye by Tyme Global Logo

NEW YORK - August 9, 2022 - (Newswire.com)

Tyme Global today announced the launch of its virtual agent, Skye, an addition to its menu of remote staffing services.

Skye uses Artificial Intelligence (AI) to understand conversational language and recognize intent. As a result, guests can interact naturally with Skye as if speaking with a human operator. Calls, texts, and emails are answered immediately with no wait time.

Skye fields frequently asked questions and basic requests so that on-site staff can focus on in-person interactions. For example, if a caller needs the check-in time, directions, or more towels, Skye can handle the requests easily, bypassing the front desk. The system can add entries into ticketing systems such as housekeeping or maintenance dispatch to fulfill each request. Further, calls can be augmented by sending appropriate links to a guest's cell phone, such as maps and directions or restaurant reservation portals. If a guest wishes to speak to a live person, Skye transfers the call to an in-house or off-site agent.

Equipped with a variety of voices and accents, Skye is customized to match the client's brand. Additionally, each property can add as many localized elements as they wish. Like a concierge, Skye can provide information such as the nearest pharmacy (with a map), where to find a good slice of pizza, and how to get tickets for a show.

Tyme Global CEO Ryan Levin said, "With the hospitality industry experiencing a staffing crisis, it's more important than ever to keep guests happy. One way to do that is to prevent frequently asked questions and basic requests from ever reaching the front desk. With Skye, guests get their needs met without sitting on hold. And hotels don't have to worry about hiring more people. It's a win-win."

Skye's ability to bypass the front desk offers on-site teams the freedom to focus on in-person interactions and escalations. Quickly resolving routine inquiries leads to greater customer satisfaction. Skye by Tyme Global is helping to solve the staffing problem at a fraction of the cost of recruiting, training, and managing personnel.

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Tyme Global offers over a decade of exceptional hospitality service and sales expertise through remote staffing solutions for voice, text, and email. We remove the burden of recruiting, onboarding, and managing on-site staff by providing highly trained off-site agents. Our offerings include PBX/Guest Services, Email Inbox/Data Services, Central Reservations, and a virtual agent, Skye, to field FAQs and basic requests. Our native English-speaking and bilingual workforce are held to the 5-star Forbes service standards. Fast, flexible, and fully customized, our teams operate using state-of-the-art technology to provide the highest quality customer care. For more information, visit tymeglobal.com.

Media Contact:

Sheena VanDeVanter, Director of Marketing

(512) 921-0264

[email protected]




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Original Source: Skye Virtual Agent Eases Front Desk Pressure, Improves Hotel Guest Experience
Former G2 Employees Bring Trust to the Logistics Industry With the Launch of Their New Company, CarrierSource

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Travefy’s Inaugural Virtual New Agent Bootcamp Event Garners Over 4,800 Registrations

Travefy’s Inaugural Virtual New Agent Bootcamp Event Garners Over 4,800 Registrations

Travefy's first-ever New Agent Bootcamp sees over 4,800 Travel Agent registrations

Travefy’s Inaugural Virtual New Agent Bootcamp Event Garners Over 4,800 Registrations
Travefy's New Agent Bootcamp 2022

New Agent Bootcamp hosted by Travefy and Travefy Academy

LINCOLN, Neb. - August 4, 2022 - (Newswire.com)

Travefy hosted its first-ever New Agent Bootcamp, a free virtual event spanning over two full days of educational and motivational webinar sessions to help new travel agents grow and expand their travel business. 

Day one was supported by industry experts sharing advice and tips on various topics including how to create organized systems to stay productive, setting up a winning marketing strategy, what's most important in the first and second year in business, and so much more. 

"As a brand new agent, this session was perfectly timed. Topics on day one were just what I needed to hear from industry experts to help me further formulate plans for my business," shared Danny Slupeiks, Travel Agent with TravelOnly. 

"Just what I needed, at exactly the right time," shared Vicki Winters, Luxury Travel Concierge at Bucket List Travelers.

Day two's webinar sessions were focused on Travefy's powerful tools to streamline a travel agent's business. These webinars demonstrated how Travefy keeps client contact information organized, streamlines sales processes with proposals and quotes, and sets an agent's marketing. 

"The Bootcamp webinars helped cement my knowledge of organizing data, creating proposals, website development and final travel itinerary that can be used on an application format via iPhone or Android," notes Dora DeWitt, Travel Advisor with Dream Vacations. 

Both days of the virtual event included six live webinar sessions and concluded with an exciting travel trivia happy hour. "It was so much fun setting up this two-day virtual event focused on helping new travel advisors. Over the past two years, we've seen a lot of new faces entering the travel industry which is so thrilling. We wanted to give new agents a place to learn and grow their business during these sessions," shares Stephanie Gries, Education Manager at Travefy. 

"New Agent Bootcamp was fun and informative, but even more than that, I've implemented calendar and sales flow techniques that have already made a difference in my business. Travefy helps me to provide an excellent client experience. I pride myself on providing exceptional customer service to my clients and Travefy helps me to live up to that promise," notes Molly Krpata, Travel Advisor at Magical Moments with Molly.

To learn more about New Agent Bootcamp, please visit NewTravelAgentBootcamp.com.

ABOUT TRAVEFY

Travefy's mission is to power the success of travel professionals. Our award-winning suite of itinerary, proposal, client management, and marketing tools help Travel Advisors and professionals save time, impress clients, and sell more. Travefy powers thousands of travel businesses across the globe ranging from small, independent travel advisors to the largest travel agencies, consortia, and organizations. 

For more information, please see https://travefy.com.


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Original Source: Travefy's Inaugural Virtual New Agent Bootcamp Event Garners Over 4,800 Registrations
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James Italiano, Proprietor of Joe Italiano’s Maplewood, Helps Raise Funds for Community FoodBank of New Jersey

James Italiano, Proprietor of Joe Italiano’s Maplewood, Helps Raise Funds for Community FoodBank of...

Night of 300,000 Meals

On April 28, Joe Italiano's Maplewood, located in the Moorestown Mall, participated in The Night of 300,000 Meals, a fundraiser for the Community Foodbank of New Jersey's Egg Harbor Township Branch. Designed to raise funding for 300,000 meals to more than 60,000 residents of South Jersey who are food insecure, this event brought together many of the top restauranteurs in the area. 

"At Joe Italiano's, we use our award-winning food to bring people together to help them communicate with one another and to share a sense of family," said Chris Curry, General Manager of Joe Italiano's Maplewood. "Helping people in the community realize that there are many that don't have access to food and helping them discover that this is something they should care about, is the first step to driving real change. The fact that we could use our signature pastas and seafood dishes to help drive this kind of change made participating in this event a no-brainer." 

Over the course of two hours, over 200 people were able to sample Joe Italiano's go-to destination for Italian food. "Seeing the look on people's faces as they bite into our pasta made the event worthwhile by itself," said Justin Italiano, General Manager of Joe Italiano's Maplewood. "We got to talk to people about what they like, and how they like to make meals. I love talking about food. And there is no better time to do that than when people are eating."

Joe Italiano's Maplewood is renowned for its classics that include chicken and veal parmigiana, freshly made pasta with classic Maplewood meatballs in their famous red sauce (gravy), quintessential spaghetti and crab, ravioli crafted like an Italian grandmother makes and, not least, Joe's Special, a signature dish full of fresh local seafood.  

Pleasing people has been Joe Italiano's secret ingredient for over 70 years. Along with the good food, good company and good times, the  restaurant participates in other events that support people in need.

The restaurant has 3 locations in New Jersey: Moorestown Mall, Hammonton, and Mays Landing.

About Joe Italiano's Maplewood: The Legendary Maplewood was founded in 1945 by Joe Italiano Sr. father of the legendary Joe Italiano Jr., a U.S. Navy Veteran who brought the art of Italian home cooking to the Maplewood. He endeared himself to the community and established a legacy offering authentic Italian cuisine, freshly made pasta, and signature seafood creations. Joe Italiano's Maplewood is an award-winning restaurant located in the Moorestown Mall, 400 NJ-38, Moorestown, NJ 08057. https://joesmaplewood.com/joe-italiano-maplewood-moorestown - email[email protected] - Tel: 856.242.2851

Monday-Closed
Tuesday-Thursday 11-9 PM
Friday 11-10 PM
Saturday 12-10 PM
Sunday 12-8 PM

Happy Hour: Tuesday-Friday 4-7 PM  - Live Music: Wednesday-Saturday 6-9 PM

The Community FoodBank of New Jersey (CFBNJ), a member of Feeding America®, is the leading anti-hunger and anti-poverty organization in the state. 

Press Contact: www.tpdmarketing.com - [email protected]

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Original Source: James Italiano, Proprietor of Joe Italiano's Maplewood, Helps Raise Funds for Community FoodBank of New Jersey
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Announcing New “30 Seconds Video Web App” Video Marketing Solution

Announcing New “30 Seconds Video Web App” Video Marketing Solution

Acquire an edge over your competition with 30 Seconds Video

Announcing New “30 Seconds Video Web App” Video Marketing Solution
30 Seconds Video

Hit the Spot

Marvellent, Inc. launched the first ever video marketing web app in history. 30 Seconds Video is a revolutionary app that utilizes a unique workflow to help business owners and managers create custom videos according to their budget and vision. It is the first app which lets business owners create videos in automated fashion with predictable results at a fraction of cost. Up till now video marketing was expensive, time taking and unpredictable, requiring tedious negotiations and huge budgets. Not so anymore with Marvellent, Inc.’s 30 Seconds Video web app where businesses can create high quality video presentations to inform audience about their products, services or causes in minimum time and cost, and convert visitors into revenue. More information about the app is available at http://www.marvellent.com/campaign/30secondsvideo.aspx .

When asked about the idea behind 30 Seconds Video, Marvellent spokesperson Kate McDonald emphasized on short human attention span. “People want information. Fast. A lot of research proves that if you’ve grabbed their attention in 30 seconds you’ve hit the bull’s eye. Take Milo O. Frank for example. He knew the win-or-lose value of 30 seconds, and so do we!”

Team Marvellent is determined to take video marketing to the next level by empowering their clients. 30 Seconds Video allows its user to envision a video according to their requirement and budget. The team provides personalized consultation and takes customer feedback seriously. The end product attracts more paying customers than any other marketing tool.  

Marvellent offers pricing and plans with no up-front payments, no surprises and no worries. Their Starter Plan starts at CAD$499 that offers custom script writing, logo placement, the ability to select from different models, URL placement and the ability to select background and more. Marvellent started processing orders even before its launch. ​

About Marvellent, Inc.: Marvellent, Inc. is led by a team of marketing strategists with more than 15 years of web marketing experience. This allows them to provide a full-stack of marketing services for their customers. More information about Marvellent, Inc. can be found at http://www.marvellent.com/campaign/30secondsvideo.aspx or by emailing [email protected] .



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Original Source: Announcing New "30 Seconds Video Web App" Video Marketing Solution
Haining,  the Hollywood of China’s Green Lotus Leaf Movie Culture & Production Co. Ltd Announces LA Reception June 6th

Haining, the Hollywood of China’s Green Lotus Leaf Movie Culture & Production Co....

Haining's Green Lotus Leaf Movie Culture & Production Co. Ltd Sets Hollywood, Haining East West Collaboration Celebration June 6th in Los Angeles

Hollywood, CA - May 30, 2016 - (Newswire.com)

The Hollywood, Haining reception and celebration has been set for June 6th in Los Angeles drawing Hollywood celebrities, filmmakers, politicians and businesses eager to expand globally with the explosively growing film production friendly capital of Haining, China.    

The Vice Mayor of Haining and China (Zhejiang) International Film Cooperation Experimental Zone of Haining City extends a goodwill invitation to those wishing to explore doing business with rising production capital Haining, China's fastest growing film production center.

Haining City has been dubbed the Hollywood of China for its explosive growth in movie making. Decision makers, production liaisons and fixers from the regional film-making hot spot Haining welcome the Hollywood community for a cultural exchange extending the Asian Heritage Month celebration established by President Obama.

Haining's over 270 production companies generated 400 million in revenue in 2015 with this figure projected to double shortly says Haining City economic adviser George Yeh Yang, keynote speaker of the June 6th Los Angeles gala. "I will be on hand to answer questions directly about film funding, technology project funding, and production partnerships in Haining. "Haining City has the best film production incentives and tax credits in all of China" says George Yeh Yang.

The Hollywood community is invited to expand with the rapid growth film market and production center Haining.   George Yeh Yang, the Haining City Advisor, will be on hand to discuss doing business in the production friendly and budget accommodating locale on the coast of China an hour by train from the further inland city of Shanghai. Haining City is already known as the center for the largest leather and fur shopping outlets in China and all of Asia.  Located on the Yangtze River Delta by the Qiantang River, Haining literally means calming of the waves.

All those interested in doing business with the rapidly growing production friendly center Haining are invited. Please RSVP with your proposal on joint collaboration. All proposals and collaborative pitches are welcome to be forwarded to [email protected].

Sponsorship packets are available to those wishing to expand their brand globally to this growing market beginning at $5,000 and open to discussion. For information on collaborating with the 400 million dollar industry please RSVP to [email protected]

About the June 6th Haining Delegation & Luncheon

Scheduled to attend the June 6th gala are: Hu Yanzi, Vice Mayor of Haining City, Yin Jianwei, Deputy Director, Haining Service Industry Development Bureau, XuJianming, Director of Haining Bureau of Finance (Local Taxation Authority) and Director of Haining State owned Assets Administration Commission, Du Yingchi, Town Mayor of the People's Government of Xucun Town, Haining City, ZhuangYuchang, Assistant Director of Haining China's Leather Market Administrative Committee, RenYoufa, Board Chairman of Haining China Leather Market Co, Ltd., George Yeh Yang, Economic Adviser of Haining City and the CEO of Green Lotus Leaf Movie Culture & Production Co. Ltd.

Haining is the International Experimental District of Film and Television Industry in China (authorized by the State Administration of Press, Publication, Radio, Film and Television of the People's Republic of China.)  

About Green Lotus Leaf Movie Culture & Production Co. Ltd 浙江青荷叶影视文化有限公司(海宁市)

"Green Lotus Leaf Movie Culture and Production Co. Ltd is very proud to be selected from among the almost 300 entertainment companies in Haining City to become the official entertainment company to accompany leaders of Haining City to explore, and visit Hollywood and Los Angeles. GLL works hard to bring the best and most exclusive entertainment and movies to audiences in China and worldwide. Green Lotus Leaf Movie Culture and Production Co. Ltd invites and is open to entertainment and film co-production and collaboration with US companies and worldwide" says George Yeh Yang President and CEO of Green Lotus Leaf Productions.

Mr. George Yeh Yang is the economic adviser for Haining City and CEO of Green Lotus Leaf Movie Culture and Production Co. Ltd of Haining City, Zhejiang Province.  "We are very proud to help both Haining City and the Green Lotus Leaf Culture and Production Co. Ltd grow, developing into major influencers in China's entertainment Industry and worldwide" says George Yeh Yang in a statement from Haining City.

With China co-productions the 80 million budgeted "Tetris," Dwayne "the Rock" Johnson's "Skyscraper" and "The Great Wall" starring Matt Damon in the works, George Yeh Yang also promises an official announcement on an upcoming 3-D animated Chinese feature film which has been government approved for release without limitations to all of China as well as over 100 Countries around the world during the June 6th Los Angeles event.


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Original Source: Haining, the Hollywood of China's Green Lotus Leaf Movie Culture & Production Co. Ltd Announces LA Reception June 6th